Window Cleaning FAQ – Ashford
Have questions about window cleaning in Ashford and the surrounding villages? Here you can find answers about window cleaning prices, pure water cleaning, regular visits, first cleans, booking, payments and additional services.
I provide the cleaning personally, so you always know who will be carrying out the work.
If you already know what you need, use my Instant Price Calculator to get an estimated price and choose a preferred booking date online.
WINDOW CLEANING IN ASHFORD
How much does window cleaning cost in Ashford?
Residential window cleaning starts from £10. Many standard residential window cleaning jobs in Ashford are around £20, depending on the number of windows and the services selected.
For an accurate estimate based on your property, use my Instant Price Calculator.
What is included in your window cleaning service?
My standard window cleaning service includes cleaning the glass, window frames and sills.
Frames and sills are included in the price rather than being charged as a separate service.
Do you offer regular window cleaning in Ashford?
Yes. I provide regular window cleaning in Ashford and the surrounding villages.
Regular customers can choose a cleaning frequency that suits their property and requirements.
How often can I have my windows cleaned?
I offer regular window cleaning every:
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4 weeks
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6 weeks
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8 weeks
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12 weeks
The appropriate frequency depends on how quickly your windows become dirty and how you want your property maintained.
Do you offer one-off window cleaning?
No. I do not offer one-off window cleaning.
My service is based around the first clean followed by regular maintenance cleaning.
What happens during the first clean?
The first clean can require more time than a regular maintenance visit, depending on the condition of the windows, frames and sills.
The first-clean price therefore depends on the level of dirt and buildup that needs to be removed.
Once the first clean has been completed, regular maintenance visits can continue at your chosen frequency.
PURE WATER WINDOW CLEANING
What is pure water window cleaning?
Pure water window cleaning uses specially purified water to clean windows without leaving the mineral deposits normally found in ordinary tap water.
The purified water is used with a water-fed pole system to clean the glass, frames and sills.
Do you use pure water for window cleaning?
Yes. I use pure water for my window cleaning service.
Do you use ladders?
I do not normally use ladders for window cleaning.
I use a water-fed pole system, which allows me to clean many windows from ground level.
There can be specific exceptions. For example, an extension skylight may require me to access the roof in order to clean it safely and properly.
Can you clean upstairs windows?
Yes. My water-fed pole system allows me to clean many upstairs windows from ground level without using ladders.
This is particularly useful for residential properties where upper-floor windows would otherwise be difficult to access.
WINDOW CLEANING PRICES
Can I get an instant window cleaning price online?
Yes. My website has an Instant Price Calculator.
You can select the number of windows, bay windows, patio doors, Velux windows, roof lanterns and conservatory options.
You can also select your preferred cleaning frequency and see an estimated price before submitting your booking request.
How accurate is the Instant Price Calculator?
The Instant Price Calculator is designed to provide an accurate estimate based on the information entered.
In most cases, the quoted price will match the final price.
The price can change if something was not included in the original selection. For example, a customer may forget to include a Velux window or additional windows at the side of the property.
Does the number of windows affect the price?
Yes. The base price is calculated according to the number of windows.
Why does the first clean cost more?
The first clean can require more work than a regular maintenance clean.
The additional cost depends on the condition of the windows, frames and sills and how much dirt and buildup needs to be removed.
Are window frames and sills included?
Yes. Cleaning the window frames and sills is included in my standard window cleaning price.
They are not charged separately.
Do you clean Velux windows?
Yes. Velux windows can be included in the window cleaning service.
They need to be selected when using the Instant Price Calculator so that they are included in the estimated price.
Do you clean bay windows and patio doors?
Yes. Bay windows and patio doors can be included in the service.
They are selected separately in the Instant Price Calculator because they have their own pricing.
Do you clean conservatory windows?
Yes. Conservatory window cleaning is available.
The Instant Price Calculator includes conservatory options so you can select the appropriate option for your property.
BOOKING & APPOINTMENTS
How do I book window cleaning in Ashford?
You can use my website to calculate your estimated price and choose a preferred booking date online.
You can also contact me directly by SMS or WhatsApp.
I usually respond quickly to messages.
Can I choose my cleaning date online?
Yes. The online booking system allows you to choose a preferred date when submitting your booking request.
Do I need to be at home when you clean my windows?
No. You do not normally need to be at home, provided I have access to the windows that need cleaning.
I will send you a message the day before your scheduled cleaning.
If you would like to know approximately what time I expect to arrive, you can message me and I can provide an estimated arrival time.
Will I know when you are coming?
Yes. I send a message the day before the scheduled cleaning.
If you need a more specific estimated arrival time, simply contact me and I can provide an estimated arrival time.
PAYMENTS & INVOICES
How can I pay for my window cleaning?
I accept:
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Debit card
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Credit card
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Google Pay
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Apple Pay
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Direct Debit through GoCardless
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Bank transfer
Cash can also be accepted occasionally.
For regular customers, Direct Debit is my preferred payment method.
When do I need to pay?
Payment is due within 7 days of the cleaning date.
For the first clean, payment is due on the same day after the cleaning has been completed.
I send an SMS with a payment link after the first clean.
Do you provide an invoice?
Yes. Every customer receives an invoice automatically after the cleaning has been completed.
The invoice is sent by email.
You also receive a job completed notification.
When will I receive my invoice?
The invoice is sent automatically by email after the cleaning has been completed.
You do not need to request one.
How does payment work for regular window cleaning?
After each regular cleaning visit, payment is due within 7 days of the cleaning date.
You can pay using your preferred accepted payment method.
What happens if I forget to pay?
If payment has not been received after the 7-day payment period, I send a payment reminder.
ADDITIONAL CLEANING SERVICES
Do you clean gutters?
Yes. I provide gutter clearing as an additional service.
The price depends on the number of sides of the property requiring gutter clearing.
Do you clean fascias and soffits?
Yes. Fascia and soffit cleaning is available as an additional service.
The price depends on the number of sides selected.
Do you clean weatherboards?
Yes. Weatherboard cleaning is one of the additional exterior cleaning services I provide.
Do you clean conservatory roofs?
Yes. Conservatory roof cleaning is available as an additional service.
The price is calculated according to the number of conservatory roof panes selected.
Do you clean solar panels?
Yes. I provide solar panel cleaning as an additional service.
The price is calculated according to the number of solar panels selected.
AREAS I COVER
Where do you provide window cleaning?
I provide window cleaning in Ashford and the surrounding villages.
If you are unsure whether I cover your location, you can contact me and ask.
Do you work in areas outside Ashford?
I also provide services in surrounding villages.
If you are located outside Ashford and are unsure whether your property is within my service area, contact me and I can confirm.
READY TO GET YOUR PRICE?
Use my Instant Price Calculator to select your windows, additional services and preferred cleaning frequency.
You can see an estimated price before submitting your booking request and choose a preferred booking date online.
If you have a question that is not answered here, contact me by SMS or WhatsApp and I will get back to you.
