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Mark Window Cleaner – Ashford, Kent

 

 

• Data Controller

Mark Window Cleaner is an independent, owner-operated business based in Ashford, Kent.

For privacy enquiries please contact:
Email: office@markwindowcleaner.com
Phone: 07440 225584

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• What Information We Collect

When you use this website, the price estimator or the booking form, the following personal data may be collected:

• Name

• Email address

• Phone number

• Property address

• Service selection details

• Preferred start date

• IP address and basic technical data

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• How Your Personal Data Is Used

Personal data is used to:

• Provide quotes and schedule services
• Contact you about your booking
• Create and manage customer records
• Send service reminders
• Process payments
• Respond to enquiries
• Improve website performance

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• Data Sharing

Personal data is not sold or rented to third parties.

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• Legal Basis for Processing

Personal data is processed under the following lawful bases:

• Contract – to provide requested services
• Legitimate interest – to manage and operate the business
• Legal obligation – for tax, accounting and regulatory compliance

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• Data Storage and Security

Customer data is stored securely through Wix platform systems.

Access to personal data is restricted to Mark Window Cleaner only.

Appropriate technical and organisational measures are in place to protect personal information.

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• Payments

Payments may be processed through trusted third-party providers, including Stripe for card payments and GoCardless for Direct Debit services.

Only the minimum necessary information is shared with payment providers in order to process transactions securely.

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• Data Retention

Customer records are retained for as long as necessary to provide services and meet legal or tax obligations.

Enquiry data may be retained for business record-keeping purposes.

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• Your Rights

Under UK GDPR, you have the right to:

• Access personal data
• Request correction of inaccurate data
• Request deletion where applicable
• Object to certain types of processing
• Lodge a complaint with the Information Commissioner’s Office

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• Cookies

This website may use cookies for functionality and analytics purposes.

Cookies can be controlled through browser settings.

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• Changes to This Policy

This policy may be updated periodically. The latest version will always be available on this website.

Last updated: February 2026